Privacy Policy
Effective Date: December 22, 2025
1. Introduction
COMPANY NAME (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [https://irwinpainting.net], or interact with us through other means such as phone, text, or email.
By accessing or using this Website, you consent to this Privacy Policy. If you do not agree with the terms herein, please discontinue use of our Website immediately.
2. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide Directly
Name, email address, phone number, or mailing address when you contact us, request a quote, or schedule a service.
Details about your project or service request.
Information you provide through forms, reviews, or testimonials.
B. Automatically Collected Information
When you visit our Website, certain information is automatically collected through cookies and analytics tools:
IP address, browser type, and device type
Pages viewed and time spent on the Website
Referring website or search term
General location information (city, state, or region)
C. Communication Data
If you call, email, or text us, we may retain those communications, including voicemails or call recordings, for business and quality assurance purposes.
3. How We Use Your Information
We use your information to:
Respond to inquiries, provide estimates, and schedule services.
Send administrative information such as updates or confirmations.
Improve Website performance, user experience, and marketing efforts.
Send promotional offers or service updates (you can opt out anytime).
Comply with legal obligations or respond to lawful requests.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve functionality and analyze traffic. Cookies are small text files stored on your device to help remember preferences or usage patterns.
You can set your browser to refuse cookies, but doing so may limit some Website functionality.
We also use analytics tools such as Google Analytics and Microsoft Clarity to collect aggregated, non-personal information about Website use.
5. How We Share Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party vendors that perform functions on our behalf (e.g., hosting, analytics, scheduling, or customer communication).
Legal Compliance: When required by law, court order, or to protect our rights.
Business Transfers: In connection with a merger, sale, or acquisition.
All third parties that process your information are required to handle it securely and in accordance with applicable privacy laws.
6. Text Messages and Calls
By providing your phone number, you consent to receive text messages and phone calls from us for service scheduling, updates, or promotional purposes. Standard carrier rates may apply. You can opt out of text messages by replying STOP at any time.
Calls may be recorded for quality and training purposes. If you do not wish to be recorded, please end the call.
7. Email Communications
We may send you service updates or promotional messages. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
8. Data Retention
We retain personal data only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. When information is no longer needed, we securely delete or anonymize it.
9. Data Security
We implement commercially reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and you use our Website at your own risk.
10. Your Privacy Rights
Depending on your state of residence (e.g., California, Virginia, Colorado), you may have the following rights:
- he right to know what personal information we collect and how it’s used.
- The right to request deletion or correction of your information.
- The right to opt out of personal information being shared for marketing.
- To exercise these rights, contact us at [email protected] or use our Website’s contact form. We may need to verify your identity before processing your request.
11. Do Not Track Signals
Our Website does not currently respond to browser “Do Not Track” (DNT) signals. However, we honor valid opt-out requests as required by applicable privacy laws.
12. Children’s Privacy
This Website is not directed to children under the age of 16, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a child, we will delete it promptly.
13. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” above will be updated when changes occur. Your continued use of the Website after changes are posted signifies your acceptance of the updated terms & conditions.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Irwin’s Painting
950 Tierra dura Rd. San Marcos, CA 92069